Refund policy

Last Updated: September 29, 2026

Return & Refund Policy

Thank you for shopping at Snklcd. We want you to be satisfied with your purchase.

Return Window

You may request a return within 30 calendar days after delivery of your item.

Items must be unused, unworn, unwashed, with original tags intact, and returned in their original packaging. Proof of purchase, such as an order number or order confirmation, is required. Items that have been used, worn, washed, altered, or damaged through customer use are not eligible for return.

Return Process

  1. Contact customer service at hello@snklcd.com with your order number and reason for return.
  2. Wait for our return authorization and return instructions. Do not send items without prior authorization.
  3. Package the item securely and send it to the return address provided in the authorization instructions. We recommend using a trackable shipping method.
  4. After we receive the returned item, we will inspect it before approving the refund or other applicable resolution.

Return Shipping

For customer-responsibility returns, including change of mind, unwanted items, ordering the wrong item, no longer needing the item, or size-related reasons, the customer is responsible for return shipping costs.

If you received the wrong item, or the item arrived damaged or defective due to seller responsibility, Snklcd covers the valid return shipping cost. We may request photos or other reasonable information when needed to review a damaged, defective, or wrong-item claim.

We do not charge a restocking fee.

Inspection and Refund Processing

After a returned item is received, inspection normally takes 1–3 business days. If the return is approved, Snklcd normally processes the refund to the original payment method within an additional 1–3 business days.

After we issue the refund, your bank, card issuer, or payment provider may require an additional 5–10 business days to post the funds to your account. This additional posting period is controlled by the payment provider and is separate from our refund processing time.

Exchanges

We primarily process refunds. For defective, damaged, or wrong-item cases, we may offer an exchange when an appropriate replacement is available. Contact support for assistance before returning the item.

Contact

Store Name: Snklcd
Website: https://www.snklcd.com
Business Address: 60 Blue Pointe Ln, Grand Island, NY 14072, United States
Support Email: hello@snklcd.com
Support Phone: +1 816-321-9501
Return Address: 60 Blue Pointe Ln, Grand Island, NY 14072, United States